Table of Contents
Text campaigns work because they cut through the noise and land right in your customer’s pocket, almost instantly.
The key is setting them up right,from picking the platform that fits your needs, to collecting contacts who actually want to hear from you.
Then comes the tricky part: writing messages that don’t sound like spam but feel like a real conversation. Testing those messages and adjusting based on how people respond is what turns a good campaign into a great one.
If you want your texts to pull more weight for your business, keep reading and get the steps down solid.
Key Takeaways
- Pick an SMS platform that offers automation and analytics for smarter campaigns.
- Build your contact list with opt-in consent and segment it for personalized messages.
- Test your campaigns and monitor metrics like open rates to improve results consistently.
Understanding the Power of Text Campaigns
What exactly is a text campaign? At its core, it’s sending text messages to a group of people to promote something or keep them engaged.
This channel is valuable because texts get read faster than emails, often within minutes. In fact, SMS messages have an open rate of about 98%, making them one of the most reliably seen forms of communication. [1]
That immediacy can boost sales, remind customers of appointments, or share timely offers.
Setting clear goals for your campaign matters more than you might think. Are you aiming to increase sales, boost customer engagement, or send appointment reminders?.
Each goal calls for a slightly different message style and schedule. Knowing your target helps shape the message and when you send it.
Text campaigns work best when you respect your audience’s time and preferences. Sending too many messages or irrelevant content will just annoy them, so keep your goals sharp and messages focused.
Step 1: Choosing the Right SMS Marketing Platform

Picking the right SMS marketing platform is the very first move, and it can make or break how well your campaign runs. You want a platform that lets you automate messages, so you’re not stuck sending texts one by one.
Automation means you can schedule messages ahead of time, which saves a lot of hassle. But don’t stop there, analytics matter just as much.
They show which messages catch people’s attention and which ones fall flat, similar to how effective text message strategies evolve when managing campaigns. Without that info, you’re basically guessing.
After you settle on a platform, the next step is to create your account and log in. Most services offer a free trial, which is handy because you get to try out the features before paying anything.
If you’re planning to send messages to a big crowd, make sure the platform can handle high-volume sending without slowing down or charging crazy fees.
Another thing to watch for is how easy it is to manage your contacts. You’ll want to add, remove, or organize phone numbers without jumping through hoops.
Plus, the platform should follow legal rules, like including opt-out options so people can stop getting texts if they want. Setting this up right from the start will save you a lot of trouble later on.
Step 2: Building and Segmenting Your Contact List
Before sending a single text, you need two things: phone numbers and permission. You can’t just grab contacts from anywhere. Instead, collect them through places like website sign-up forms, social media pages, or QR codes that people scan with their phones.
The key is that every person has to opt in,meaning they agree to get your messages. Without that clear permission, you risk annoying people or even breaking the law.
After you’ve built your list, don’t treat everyone the same. Segment your contacts into groups based on things like age, location, what they’ve bought before, or how often they interact with your messages.
This makes your texts feel more personal and less like spam.
For example, you might have one group for frequent buyers and another for people who just signed up.
Writing different messages for each group means you’re speaking directly to their needs or interests.
This kind of targeting usually gets better responses and fewer people unsubscribing. It’s a simple step, but it can make a big difference in how well your campaign works.
Here are some ways to collect those numbers effectively:
- Use website sign-up forms with clear consent checkboxes.
- Place QR codes on printed materials or in-store for instant sign-ups.
- Promote subscription via social media posts or ads.
Step 3: Creating Your SMS Campaign
Now comes the part where you actually build your campaign, and it’s where things start to take shape. First, give your campaign a clear name.
This might sound small, but it helps you keep track when you’re running several promotions at once.
Next, focus on writing your message. Keep it short and straightforward,people skim texts fast, so you don’t want to waste space or confuse them.
Try to make the message feel personal. If you can, add the recipient’s name or mention something they bought before.
That little touch makes a big difference. Don’t forget a strong call to action, like “Shop now” or “Reserve your spot today.” You want people to know exactly what to do next.
Timing is another piece of the puzzle. You can set messages to drip out over days or weeks instead of blasting them all at once.
This helps keep your audience engaged without overwhelming them. Also, consider time zones,sending a message at 3 a.m. won’t get many clicks.
Finally, think about how often you’ll send texts. Too many messages can annoy people and lead to unsubscribes.
Be upfront about how often you’ll text so subscribers know what to expect. It’s a small detail that pays off in the long run.
Step 4: Ensuring Legal Compliance
This step can’t be skipped, no matter how eager you are to send your messages. Every text you send has to include clear instructions on how people can opt out,usually by replying with “STOP.”
It’s simple, but it’s the law. Without it, you risk fines or worse. Along with that, you need to tell your recipients how often they’ll get messages and if any data charges might apply.
People don’t like surprises when it comes to their phone bills.
Privacy laws also mean you have to treat phone numbers and personal data with care. That means reading your platform’s terms of service and making sure you follow all the rules about marketing messages.
Strengthening your processes can also improve email deliverability signals, helping your communication stay consistent and trusted, as seen when applying principles from this email-focused approach.
It’s not just about avoiding trouble; it’s about respecting your audience.
When you keep your campaign compliant, you protect your business from legal headaches and build trust with the people you’re texting.
They’re more likely to stick around if they know you’re playing by the rules.
It might sound like extra work, but it’s really just part of responsible business texting. Getting this right from the start saves a lot of problems later on.
Step 5: Assigning Your Campaign to Contacts
Once your message is ready and your list is neatly divided into segments, the next step is to assign your campaign to the right groups.
This means picking which parts of your contact list will get the message,maybe one segment gets a special offer, while another gets a reminder.
Using tags or labels helps keep things organized, so you don’t accidentally send the wrong message to the wrong people.
Before you hit send, take a moment to double-check everything. Look over your message one more time to catch any typos or mistakes. Confirm the schedule too,make sure you’re sending texts at a time that makes sense for your audience.
For example, you probably don’t want to wake someone up at 6 a.m. or bother them late on a Sunday. Time zones matter, especially if your contacts are spread out across the country or even the world.
This careful step of assigning and scheduling might feel slow, but it’s worth it.
When messages go to the right people at the right time, they’re more likely to get read and acted on. It’s a small detail that can make a big difference in how well your campaign performs.
Step 6: Testing, Launching, and Optimizing

Testing is where you learn what works best for your audience. Run A/B tests by sending different versions of your message to small groups. Compare open rates, click-through rates, and conversions.
Track how many people opt out or respond. Since SMS campaigns can generate response rates of around 45%, you get clearer, faster insight into what your audience wants.[2]
These signals tell you if your message is too frequent or not relevant enough. Use this data to adjust your future campaigns.
Optimization is ongoing. Keep tweaking message content, timing, and targeting to improve results steadily.
Incorporating multichannel signals can strengthen your outreach, especially when your strategy aligns with broader outreach practices that create consistent customer touchpoints.
This approach turns text campaigns into a powerful tool for your business.
Here’s a quick list of metrics to watch:
- Open rate (how many open your text).
- Click-through rate (how many click your links).
- Conversion rate (how many complete the desired action).
How to do it in BrandJet

At BrandJet, the goal is to make every step of your text campaign straightforward and effective.
The platform comes with automation tools that save time by scheduling messages for you, so you don’t have to send them one by one. It also offers analytics that show how your messages perform, helping you figure out what works and what doesn’t.
Managing your contact list is simple too, with easy ways to segment your audience so your messages feel personal, not like spam.
Collecting phone numbers is built right into the system, with clear opt-in options to make sure you have permission before sending texts.
BrandJet also understands how important it is to follow the rules, so it provides templates and reminders to keep your campaigns compliant with privacy laws and opt-out requirements.
Testing and tweaking your messages is part of the process, and BrandJet’s features let you do that based on real data, not guesses.
If you want to see how BrandJet can help you create and manage your text campaigns without hassle, starting is simple. You can explore all the tools with a free trial and decide if it fits your business needs.
FAQ
How do I choose the right message frequency when I send texts for my sms campaign?
Finding the right message frequency is key when you send texts for any sms campaign. Start with one or two text messages per week and adjust based on replies.
Different time zones matter, so send during normal business days and hours. Keep each text message short and clear. Your message must include value so people want more instead of opting out.
What should I consider before collecting phone numbers for text message marketing?
Before collecting phone numbers for text message marketing, make sure people know what they’re signing up for. Tell them how often you’ll be sending messages and what the marketing text will cover.
Use simple forms where users can select create or confirm their choices. Always follow best practices by keeping records and avoiding high volume sends too early.
How can I create campaign flows that work well for sms marketing campaigns?
To create campaign flows for sms marketing campaigns, map out each step before you send any sms messages. Start with a welcome automated text, followed by promotional sms or helpful tips.
Use a clear table of contents if your plan is long. Keep business texting simple and friendly. This helps you find effective ways to guide people to act.
What are the best practices for sending marketing messages across time zones?
When sending marketing messages across time zones, plan ahead so your text messages reach people at the right moment. Send only during business days and daylight hours for each region.
If you run high volume sends, space them out to avoid delays. Automated text tools help maintain timing. Always test before sending messages to a large list.
How do I write promotional text that feels helpful and not pushy?
Helpful promotional text starts with focusing on what people need, not just what you want to promote. Keep each text message short and friendly.
Mix marketing messages with tips, reminders, or updates. In every promotional text or promotional sms, share something useful. Avoid too many blasts, even if you have a free trial tool. Slow, steady steps work better.
Conclusion
Setting up text campaigns might seem tricky, but breaking it down into clear steps makes it manageable. You start by picking the right platform, then carefully build a contact list with permission.
Next, you craft messages that speak directly to your audience. Testing and adjusting based on real feedback and data keeps things working well without overwhelming your customers.
This approach helps you reach people effectively and keeps your messages from feeling like noise.
If you want to take your text marketing further, BrandJet offers tools and support to guide you through every step.
Ready to create text campaigns that really connect? Try out BrandJet today and see how simple smart texting can be.
References
- https://www.amraandelma.com/sms-open-rate-statistics
- https://www.optimonk.com/sms-marketing-statistics
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