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    4 min read

    Agency plan and white label

    If you run outreach for clients instead of (or alongside) your own brand, the Agency tier of BrandJet AI is built around that workflow: isolated client workspaces, a single team seat that can hop between them, optional white-label branding, and rolled-up billing.

    What you get on Agency

    • 10+ workspaces in a single account, each one a fully isolated client environment with its own inboxes, leads, campaigns and analytics.

    • Workspace switcher in the sidebar so your team can hop between client workspaces without re-logging in.

    • Pooled team seats across all workspaces. Add a teammate once and decide which workspaces they can access.

    • Pooled enrichment credits shared across workspaces, with per-client usage reports if you need to bill back.

    • Agency-level support — priority response, shared Slack channel, optional onboarding call.

    White-label

    White-label replaces BrandJet branding with your own across the parts of the product your client sees. Today this covers:

    • Custom logo and color scheme inside the app for client-facing workspaces.

    • Custom tracking domain (no brandjet.ai in tracked links).

    • Custom help center on your own subdomain, branded with your logo and your support email.

    • Optional custom CNAME for sign-in (for example app.youragency.com).

    White-label is available on the Agency tier and above. Setup takes 1 to 2 business days after you submit your branding assets.

    Client billing

    • You pay BrandJet once per month for the whole account, not per client.

    • Per-workspace usage reports let you bill clients with whatever model you prefer (flat fee, usage-based, value-based).

    • If a client offboards, you can archive their workspace, export their data, and reuse the seat for a new client.

    Client access without giving up the keys

    You can invite a client into their workspace as a member with limited roles:

    • Viewer — read-only analytics.

    • Editor — create campaigns and edit sequences.

    • Admin — full control over the workspace only.

    Clients never see other workspaces, never see your billing, and cannot leave their workspace.

    How to upgrade to Agency

    1. Open Settings → Billing → Plan.

    2. Select Agency. If you need more than the included workspace count, the picker shows custom tiers.

    3. For white-label, after upgrading open Settings → White-label and submit your logo, colors and custom domain.

    4. If you need a fully custom plan (more than 50 workspaces, custom SLA, dedicated support), submit a ticket with the subject Enterprise plan request and we will scope a quote.

    Existing accounts

    If you are already on a paid plan and want to convert to Agency, the credits, leads, and analytics on your existing workspace stay. The upgrade just unlocks more workspaces and white-label options on top.