Deleted account in the activity log can be confusing because it sometimes appears next to inboxes that are clearly still connected. The label refers to the inbox that the campaign tried to send from at that moment, not the lead email address.
What the status actually means
When BrandJet sends a campaign step, the orchestrator picks one of the campaign sending inboxes based on rate limits, warmup status, and rotation rules. If the picked inbox no longer exists at send time — typically because it was removed, replaced, or its OAuth token was revoked — the activity log marks that message Skipped: Deleted account.
Common reasons you will see this
The inbox was deleted from Accounts → Email while the campaign was still running.
The Google or Microsoft OAuth was revoked (changed password, admin removed the app).
The inbox was archived or moved to a different workspace.
The campaign references an old inbox ID that was later replaced with a fresh one (same email address, new connection).
How to fix it
Open the affected campaign and go to Settings → Sending accounts.
Remove any inbox that is greyed out or marked as missing.
Re-add the live inbox from your current list of connected accounts.
If you reconnected the same address recently, remove the old reference and add the new one — they have different internal IDs.
Resume the campaign. The next send cycle will use the refreshed inbox list.
How to avoid it in future
Use the Reconnect action on an inbox instead of deleting and re-adding it.
Before removing an inbox, check which active campaigns are sending from it.
If a teammate is cleaning up accounts, coordinate with whoever owns the running campaigns.
Was anything actually missed?
Messages marked Skipped: Deleted account are not retried automatically. Once you have fixed the sending accounts on the campaign, BrandJet will continue with the next scheduled message for that lead in the sequence. If you need to re-send the skipped step, edit the lead to set the step back to Pending and the next run picks it up.